Imagine a customer opening a box containing your expensive product. They haven't even touched the product yet, but their impression has already been formed. If the packaging looks cheap or damaged, the buyer subconsciously thinks, ‘This product is probably of poor quality too.’ Conversely, beautiful, expensive-looking and high-quality packaging immediately sets the buyer up to expect something valuable.
The experts at Sargona Private Capital emphasise that a mistake at this point will disappoint the buyer before they even know how good your product is.
Choosing the best materials
Don't skimp on materials. If the box is thin, crumples in your hands, or looks like it could be torn apart in a second, it's not premium. Expensive goods require dense, textured materials that are pleasant to the touch. Paper, cardboard, fabric elements, metal or wood — all of these can work if you choose the right one for the specific product you are selling. Ask yourself: will the customer keep your packaging or throw it away? If the answer is the latter, then you have chosen the wrong material.
Premium goods are bought not only for their functionality, but also for their status. If your packaging does not convey value, the product itself will be perceived as less valuable. This means that trust in your brand may be lost even before the customer starts using the product. Packaging is the first point of contact, and it should evoke positive emotions.
Why packaging is important