The role of artificial intelligence in logistics
Nowadays, artificial intelligence is penetrating all areas of human life, simplifying routine in many ways. Logistics is no exception and many companies have already started to successfully apply new technologies. Read in the new publication of Sargona Private Capital Greece about how to use artificial intelligence to reduce the cost, optimise and speed up the work of your company.
Route optimisation
Artificial Intelligence will quickly and easily give you the best possible route based on the data fed to it (e.g. traffic, weather conditions or cargo).
If you don't want your drivers to idle in traffic jams, then invest in AI systems to analyse routes, keep traffic and weather data up-to-date and use forecasts to prevent accidents.
If you don't want your drivers to idle in traffic jams, then invest in AI systems to analyse routes, keep traffic and weather data up-to-date and use forecasts to prevent accidents.
Demand Forecasting
Need to deliver an item urgently and it's out of stock? You're probably familiar with this situation. Or vice versa: you have excess stock in your warehouse and you're losing money on storage? AI can solve these problems by analysing data on trends, sales and customer preferences. To do this, you should implement systems that analyse sales history and seasonal changes; predict which products will be popular, and regularly adjust stock levels in your warehouse.
Automate customer service
Don't want your customers to wait days for answers to their questions? AI assistants (chatbots and voice systems) can work around the clock to provide accurate information on order status. This will not only improve service levels, but also save employee costs. What needs to be done? Sargona Private Capital managers recommend implementing round-the-clock support using chatbots; setting up automatic notification of delivery status; using voice assistants to facilitate communication with customers.
The more routine tasks AI solves, the less you lose due to human errors. It will quickly and accurately give you the answers you need, eliminating the need to manually control every little thing. Implement such solutions: automate order processing and use automatic systems for inventory management.
If you do not do this, your employees will waste time on routine work instead of focusing on more important issues.
If you do not do this, your employees will waste time on routine work instead of focusing on more important issues.
Cost reduction
The Future of Logistics
If you don't start implementing AI now, your company risks being among the laggards. Technology is advancing at a breakneck speed, and pretty soon, most companies will be working with AI at every stage. Systems will manage the entire process, from warehouses to delivery.
In order to keep up with the times, you need to:
Without this, you'll be left behind while other companies take over markets.
Any business is a game of survival, Sargona experts noted. Logistics is no exception. If you want your business to be competitive, you need to innovate and modern approaches to problem solving to make processes cheaper. This will make your campaign more profitable and therefore stronger in the market.
In order to keep up with the times, you need to:
- Start integrating with the simplest and most profitable technologies.
- Gradually increase the share of AI without overloading the system.
- Train employees to work with new technologies.
Without this, you'll be left behind while other companies take over markets.
Any business is a game of survival, Sargona experts noted. Logistics is no exception. If you want your business to be competitive, you need to innovate and modern approaches to problem solving to make processes cheaper. This will make your campaign more profitable and therefore stronger in the market.
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